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Suspicious actions

How can suspicious actions on a check be monitored?

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Identification of suspicious actions To monitor suspicious actions in the Sales → Checks section, the following steps should be followed:

Pay attention to the check ID: To monitor suspicious actions, first check the ID of the check.

Track checks marked in yellow: If a check is marked in yellow, it indicates that this check differs from others and may involve suspicious activity.

Checks with a warning icon: If there is a yellow exclamation icon next to a check, it indicates the presence of suspicious transactions on that check.

Management of Suspicious Actions

To activate or deactivate suspicious actions in the back panel, follow these steps:

  • Navigate to the Settings section from the main menu of the back panel.

  • Open the Checks section within Settings.

  • Locate the Actions section within the Checks section.

  • Select the appropriate option to activate or deactivate actions as suspicious.

  • Click the Save button to apply the changes.

Analysis of Suspicious Actions To monitor suspicious actions in the Sales - Checks section, you can follow these steps:

  1. Click on the Check ID: In the Sales - Checks section, click on the ID of the check you want to monitor for suspicious actions to access it.

  2. Review the History Section: After accessing the check, navigate to the History section.

  3. Monitor Actions: Review the actions listed in the History section. If an action is marked with a yellow exclamation icon, it indicates that the action is suspicious.

  4. Check the Number of Suspicious Actions: In the bottom right corner of the check, the number of suspicious actions associated with that check is displayed.

💡 After deactivating a suspicious action, the actions you have deactivated will no longer appear as suspicious. However, since this function was active when previous checks were processed, suspicious actions will still appear in their history.

Filtering and Monitoring Suspicious Actions

Apply a Filter: If you want to apply a filter based on suspicious actions and review them, navigate to the Statistics - History section. In the Actions section, you can select the desired action.

Monitor Suspicious Actions Directly: To view only the checks with suspicious actions, click on the Suspicious Actions option located in the top right corner of the page to access those checks.

If you have any further questions or need assistance, please contact us.

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