What is the Waiter application and what is it used for?
In modern hospitality businesses, the demand for digital solutions is rapidly increasing to improve service quality and accelerate work processes. The Clopos Waiter application is a technological solution that allows waiters to take orders more quickly, accurately, and efficiently, and to transmit them directly to the kitchen and the cashier.
With this application:
Waiters instantly enter the order into the system,
Delays and mix-ups are prevented,
The workflow is automated.
Creating a Terminal
The first step is to create a terminal. This operation is done via the back panel:
Go to Back Panel → Devices → Terminals.
Click the Create button to add a new terminal and enter the appropriate name and settings.
Data Flow and Local Server Activity
Orders entered on the mobile device are transmitted to the connected terminal, which then sends the data to the server. For this system to function properly:
The “Local network” must be active in the back panel;
When the local network is active, data transmission takes place quickly and stably over the internal network.
Installing the Waiter App
For Android: Play Store link
For iOS: App Store link
Connecting a Mobile Device to the Terminal
To connect a mobile device to the terminal using the Waiter app, follow the steps below:
On the terminal, go to Devices → Mobile Terminal section.
Click on the Show QR Code button for the terminal you want to connect to.
Open the Waiter app on the mobile device and scan the QR code.
The mobile device will then connect to the terminal from which the QR code was scanned.
💡Both the terminal and the mobile device must be on the same local network (Wi-Fi or LAN). Otherwise, the connection will not be established.
If you have any further questions or need assistance, please contact us.