A user session refers to the period during which a user is active in the system. The main purpose of this function is to enhance security, ensure more efficient system performance, and prevent unauthorized access. If a user does not perform any action for a certain period or executes one of the selected functions, the system will automatically log out the session.
To activate this function, follow these steps:
In the Back Office, go to Devices → Terminals.
Click the three dots next to the terminal you want to modify, then select Edit.
In the opened window, you will see the Automatic User Session Logout section. The configurations made here apply only to this terminal. When any of the options below is active and the corresponding function occurs, the session for that terminal will be logged out:
After sending to the department
After closing the receipt
After inactivity
When After inactivity is selected, a section will appear below to set the time. The time should be entered in seconds. After the set time expires, the user will be automatically logged out of the session.
When the inactivity time is completed, you will receive a notification about the session logout. The notification will provide options to either log out the session or remain logged in. You can choose accordingly to perform the desired action.
If you have any further questions or need assistance, please contact us.