If you cannot access the back panel, you can obtain information about this by clicking on the "Reset Password" link.
To change the password we use to access the back panel, log into the back panel, go to Staff → Users section, and click on the "Change" button.
We enter the new password into the marked field and click the Save button.
Note: After the password is changed, you will be logged out of the back panel.
If you have any further questions or need assistance, please contact us.